Public Service Motivation Measurement: A Test of Perry's Scale in Indonesia
نویسندگان
چکیده
منابع مشابه
Crowding out Public Service Motivation∗
Employing workers with Public Service Motivation (PSM) has been proposed as a means of improving performance in the public sector. There is, however, no conclusive evidence showing PSM among individuals. In this paper we attempt to firstly find evidence of PSM by investigating why people change jobs from the private to the public sector. Secondly we attempt to identify factors that crowd out PS...
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In the current competitive market, ‘service quality’ management is the key to survival and success of businesses. There exists a variety of definitions of the term ‘service quality’ in the literature and referring to the existing definitions, a variety of scales have been developed for measuring service quality. Amongst the others, ‘SERVQUAL’ is the popular service quality measurement scales (S...
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in recent years, performance gap between private and public sector has affected researchers of public administration to pay attention to the concept of public service motivation. present research has been accomplished aiming at improving public service motivation among employees of public sector and is intended to identify effective factors on public service motivation. for this reason, 196 peo...
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ژورنال
عنوان ژورنال: JKAP (Jurnal Kebijakan dan Administrasi Publik)
سال: 2019
ISSN: 2477-4693,0852-9213
DOI: 10.22146/jkap.39653